Personalized Care. Professional Support.
Hawkins Residential offers a homelike environment with structured support for up to 80 adults — with trained staff on-site day and night.
Hawkins Residential provides compassionate, structured care that promotes stability, dignity, and connection. Each resident receives individualized attention in a warm, supportive setting designed to feel like home.
Located at 3212 Chamberlayne Avenue in Richmond, Virginia, our newly renovated 18,000-square-foot facility includes a full commercial kitchen, cafeteria, and commercial laundry to ensure quality, comfort, and cleanliness for every resident. All furniture and mattresses are crafted from bed bug–resistant polyethylene and steel, and the facility is professionally cleaned daily with monthly pest control maintenance.
From daily routines to community involvement, our approach blends professional support with genuine care—helping residents build confidence and independence at their own pace.
Our Mission
Hawkins Residential provides compassionate, structured care that helps residents build stability, dignity, and meaningful connection. We partner with families and providers to create a safe, home-like environment where progress is possible every day.
Our team focuses on routines that support wellness — balanced meals, consistent medication oversight, and activities that encourage independence and community engagement.
Talk With Our Team
What Guides Our Care
Compassion
Every resident is seen, heard, and valued.
Structure
Consistent routines build trust and progress.
Community
Relationships and shared experiences strengthen recovery.
Growth
Personal milestones are encouraged and celebrated.
Our Services & Care Offerings
A clear view of day-to-day support at Hawkins Residential — practical help, routines, and activities that foster comfort, safety, and connection.
Personal Care
Gentle help with bathing, dressing, grooming, mobility, and medications.
Meals & Nutrition
Three home-cooked meals daily plus snacks. Special diets accommodated.
Housekeeping & Laundry
Weekly cleaning, linens, and laundry keep rooms fresh and comfortable.
Activities & Social Life
Crafts, music, exercise, and outings — participation encouraged, never required.
Transportation
Scheduled rides to appointments, errands, and local events.
24-Hour Support
Trained caregivers on-site around the clock with safety systems in place.
Additional Support When Needed
Short-term stays, therapy coordination, and memory-care support available.
Talk With Our TeamYour Questions, Answered
Answers to common questions about our care, admissions, and what makes Hawkins Residential unique.
Who do you serve at Hawkins Residential?
Hawkins Residential provides a supportive, structured home for adults living with mental health disabilities. We help residents build stability and independence through compassionate care, daily routines, and community connection.
What type of care do you provide?
We are a licensed assisted living facility specializing in mental health support. Our trained team is on-site 24 hours a day to assist with personal care, medication management, meals, and individualized goals for wellness and growth.
What are the admission requirements?
To qualify for admission at Hawkins Residential, individuals must meet the following criteria:
- Be 18 years of age or older
- Have a serious or persistent mental health diagnosis
- Pose no harm to oneself or others
- Have an assigned case manager
- Be capable of performing daily living tasks
- Be assessed as requiring the level of support that assisted living provides
Our team partners with case managers, families, and providers to ensure each resident’s needs align with the supportive care Hawkins Residential offers.
Is there staff available at all times?
Yes. Our staff are present around the clock to ensure safety, consistency, and comfort for every resident. We prioritize relationships and communication, creating a home environment built on trust and respect.
What is daily life like for residents?
Each day includes balanced meals, medication support, and meaningful activities designed to promote well-being. Residents enjoy both structure and flexibility with time for rest, recreation, and connection with others.
Can residents bring personal items or furniture?
Yes. We encourage residents to bring familiar belongings, décor, or small furniture pieces to help make their rooms feel personal and comfortable.
How can I apply or refer someone for admission?
We welcome inquiries from individuals, families, and providers. Simply contact our team to learn more about the application process, availability, and eligibility. Tours are available by appointment.
Can families visit or stay involved?
Absolutely. Family and friends are vital to each resident’s success. We encourage visits, phone calls, and participation in care planning and special events.
What makes Hawkins Residential unique?
Our difference lies in our balance of professionalism and heart. Residents experience genuine connection in a warm, family-style environment — supported by staff who believe in every individual’s capacity for growth and renewal.
Resources
Quick access to trustworthy organizations and tools that support Virginians with aging, behavioral health, and residential-care decisions.
State & Regional Support
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Virginia Department of Behavioral Health and Developmental Services (DBHDS)
Oversees Virginia’s public mental health, developmental, and substance-use services; includes licensing info and program guidance.
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Community Services Boards (CSBs)
Find your local CSB for screening, case management, and referrals to behavioral-health and residential supports.
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Department for Aging and Rehabilitative Services (DARS)
Programs that help older adults and adults with disabilities maintain independence, including employment and long-term-care resources.
Information for Families
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VirginiaNavigator Network
Statewide directory for older adults, people with disabilities, veterans, and caregivers — includes articles, checklists, and local program listings.
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National Institute on Aging (NIA)
Evidence-based information on caregiving, safety, and healthy aging from the U.S. National Institutes of Health.
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AARP Caregiving Resource Center
Practical guidance for family caregivers — checklists, financial tools, and support group information.
Professional & Community Partners
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Virginia Association of Community-Based Providers (VACBP)
Industry updates and training for providers delivering residential and behavioral-health services across Virginia.
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NAMI Virginia
Education, advocacy, and peer-support programs for individuals and families affected by mental illness.
Need admissions details or referral information? We’re glad to help you find the right next step.
Contact Our TeamConnect with Us
Have a question about admissions, care services, or life at Hawkins Residential?
Fill out the form or reach us directly, and we’ll make sure the right person connects with you.